COVERWISE SUPPORT
Claims
Insurance matters when you claim. We are in your corner. We have selected partners who can provide emergency make safe services or trades support.
Simple & Easy
Follow the steps on our Claim Form to submit any supporting documents such as photos, invoices and other files.
In The Know
Once you submit your claim, we do the hard work on our end. We will keep you updated every step of the way.
Prefer To Chat?
Prefer to talk through your claim submission by phone? We love a chat. 1800 875 375 .
Here is what you might need to make a claim
- Policy/reference number - so we can find you quickly in our system.
- Photos of damage.
- Details of the incident - date, time & what occurred.
- Any witness statements, if applicable.
- Police report number, if applicable.
- Quotes for repair of damage, if you already have them.
- Any invoices you have paid related to the claim.
Things to remember at the time of a claim
Don’t admit liability or fault – you may prejudice your claim and the insurer.
As per the policy terms, you are required to mitigate further losses. You must take appropriate and reasonable action immediately to ensure that you are not in breach of this duty, if you have not done so already.
For emergency help – contact the SES on 132 500.
